Privacy Policy

DLW Corp ("Company", "we", "us", "our") operates Vidrale (vidrale.com). We are committed to protecting your privacy and handling your personal data with care and transparency. By using the Service, you accept the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.

We collect the following types of information when you use Vidrale:

• Account information: your email address, display name, and authentication credentials.
• Usage data: how you interact with the Service, including features used, videos created, and session information.
• Content you create: scripts, prompts, generated images, audio, and videos you produce through the Service.
• Payment information: billing details processed securely by Stripe. We do not store your full credit card number on our servers.
• Technical data: IP address, browser type, device information, and cookies necessary for the Service to function.

We use the data we collect for the following purposes:

• To provide, operate, and maintain the Service.
• To improve, personalize, and expand our Service.
• To communicate with you, including for customer support, updates, and marketing (with your consent).
• To process payments and manage your subscription.
• To detect and prevent fraud, abuse, or security incidents.
• To comply with legal obligations.

We offer Google OAuth as a sign-in method. When you sign in with Google, we receive and store your Google email address and basic profile information (name and profile picture). We do NOT access your YouTube data, Google Drive, Gmail, or any other Google services beyond authentication. Our use of Google user data adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Your data is stored securely using industry-standard practices:

• Database: cloud-hosted with encryption at rest and in transit.
• Application infrastructure: hosted on secure cloud servers with isolated containers.
• Generated content (images, audio, videos): stored on encrypted cloud storage.
• All data transmitted between your browser and our servers is encrypted via TLS/HTTPS.
• We implement access controls, monitoring, and regular security reviews to protect your data.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

We use the following categories of third-party services to operate Vidrale:

• AI providers: to generate images, audio, and process text. Content sent to these providers is used solely for generation purposes.
• Payment processing (Stripe): to securely handle subscriptions and payments.
• Analytics: anonymized usage analytics to improve the Service. No personally identifiable information is shared with analytics providers.
• Infrastructure providers: for hosting, storage, and database services.

We do not use your personal data or generated content to train AI models. Your content is yours.

We do not sell, trade, or share your personally identifiable information with third parties, except in the following circumstances:

• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of DLW Corp, our users, or the public.
• With service providers who assist us in operating the Service, subject to confidentiality obligations.
• In connection with a merger, acquisition, or sale of assets, where your data may be transferred to the successor entity.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). DLW Corp acts as both data controller and data processor for the personal data collected through the Service. We process your data based on contractual necessity (to provide the Service), legitimate interest (to improve and secure the Service), and your consent (for optional communications). You may exercise your GDPR rights as described in the section below.

You have the following rights regarding your personal data:

• Right of access: you can request a copy of the personal data we hold about you.
• Right to rectification: you can request correction of inaccurate or incomplete data.
• Right to erasure: you can request deletion of your personal data. You can delete your account at any time from your Settings page.
• Right to data portability: you can request your data in a structured, commonly used format.
• Right to object: you can object to certain processing activities, including direct marketing.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at contact@vidrale.com. We will respond within 30 days.

The Service may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@vidrale.com. We will do our best to address your inquiry promptly and thoroughly.